Contact Us
Pinball Clothing House Pvt Ltd
9. Contact, working days and return address
For the quickest assistance, contact PINBALL Customer Support on WhatsApp: +91 7353770562. Please include your order number, a short description of the issue and relevant photographs. If you first contacted us by email, social media or another messaging channel, please include your earlier message or complaint reference when continuing on WhatsApp so our team can follow the same case. You may also contact us by email using the address below.
WhatsApp: +91 7353770562
Email: pinballstoreindia@gmail.com
Customer support: 11 am–5 pm IST, Monday–Saturday, excluding Indian public holidays. Working-day targets use this Monday–Saturday schedule and exclude Indian public holidays.
Escalated complaints
If you need to escalate a complaint, contact our grievance officer:
Grievance Officer: Madhu
Escalation email: pinballclothing@gmail.com
Please include your order number, a description of your complaint and any earlier support reference or correspondence. Grievances are acknowledged within 48 hours of receipt and redressed within one month. You may email an escalation directly; contacting WhatsApp first is not a requirement.
Approved return address:
No. 5, Sir M Vishweshwaraya Industrial Area,
JP Nagar 9th Phase,
Bangalore – 560108, Karnataka, India.
Wait for approval and the specific shipping instructions shared by our team before returning any product.
Drop us a line
You may also use our contact form. For the quickest assistance, contact our support team on WhatsApp.