Size and dimensions
| External dimensions (L × W × D) | 45 × 35 × 17 cm |
|---|---|
| Internal dimensions (L × W × D) | 41 × 30 × 14 cm |
Dimensions are length × width × depth. Check openings, padding, dividers and the shape of your equipment before ordering.
- Ultimate Protection: Durable, waterproof design to protect your DSLR camera and gear from harsh weather and challenging environments.
- Rain Cover Included: Comes with a dedicated rain cover to keep your equipment dry and secure.
- Ample Storage: Spacious with customizable compartments for your camera body, multiple lenses, and accessories.
- Versatile Organization: Easily organize and access your gear with adjustable compartments.
- 5-year stitching and zipper warranty: repair or replacement for covered stitching and zipper issues, from delivery. Fabric wear and tear excluded.
- Ergonomic Design: Padded shoulder straps and adjustable chest strap for comfortable carrying during long shooting sessions.
Warranty & repair service
5-year warranty on stitching and zippers from the date of delivery, subject to assessment. Fabric wear and tear is excluded. Covered issues are repaired free of charge; if repair is not possible, we replace the product at no product charge. If the original model is unavailable, an equivalent replacement is offered with your agreement. The original warranty expiry date continues after repair or replacement.
- Contact us first: WhatsApp +91 7353770562 or pinballstoreindia@gmail.com. Share photos and your purchase invoice.
- Wait for assessment and shipping instructions. We confirm coverage and the return address. You pay the courier cost to send the product to us.
- Covered repair: no repair charge. PINBALL pays return delivery.
- Outside warranty: the repair charge is quoted before you send the product. If accepted, payment is required. PINBALL still pays return delivery.
Wrong, damaged or defective on delivery: contact us promptly for the separate delivery-issue process. Manufacturing defects should be reported within 7 days; later reports are also assessed. Stitching and zipper claims remain covered for the applicable warranty period.
Support: 11 am–5 pm IST, Monday–Saturday, excluding Indian public holidays.
Repair or replacement dispatch: within 10 working days of PINBALL receiving the product; courier transit is additional. Working days are Monday–Saturday, excluding Indian public holidays.
If repair and an agreed suitable replacement cannot resolve a covered warranty claim, an agreed store-credit option is described in our full warranty policy, including the credit schedule and 12-month validity. Existing buyers retain the warranty benefits promised at purchase; statutory remedies remain unaffected.
In-stock orders dispatch within 1–2 working days after confirmation. Personalisation adds one working day: 2–3 working days once details are confirmed.
Courier transit after dispatch: metro cities 4–5 working days; other cities and towns 7–8; remote locations 12–14. Working days: Monday–Saturday, excluding Indian public holidays. Initial delivery and COD are free.
Request a normal exchange within 7 calendar days of delivery for an unused, non-personalised product with tags and accessories. No change-of-mind refunds. Choose an equal- or higher-priced replacement; the original amount actually paid after discounts is credited, with any difference payable. Discount codes do not apply to the replacement.
For the first normal exchange, you pay return shipping and PINBALL pays replacement delivery. Further exchanges require both courier charges, agreed beforehand. Verified wrong, damaged or defective deliveries have separate refund or replacement remedies and PINBALL covers approved courier costs.